Privacy Policy

Effective Date: 08/06/2025

At The Plated Catering Co., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services.

1. Information We Collect

When you use our website or services, we may collect:

Contact Information: Name, email, phone number, and address
Event Details: Date, location, guest count, special requests
Payment Information: Processed securely through Square (we do not store your credit card details)
Website Activity: IP address, browser type, pages visited (via cookies and analytics)
Form Submissions: Booking requests, inquiries, and contracts submitted through our website forms powered by Square

2. How We Use Your Information

We use your data to:

Respond to inquiries and provide quotes
Manage bookings and contracts through Square
Process payments securely via Square
Send marketing emails and sms messages and promotions through Square Marketing (only if you opt-in)
Improve our website and services
Comply with legal requirements

3. Square’s Role and Data Security

Square is our trusted third-party provider for payment processing, marketing communications, contract management, and online forms. Your payment and booking information is securely processed and stored by Square according to industry-leading security standards (PCI-compliant).

We do not store credit card information on our servers.

4. Sharing Your Information

Your information may be shared with:

Square, to facilitate payments, marketing, contracts, and bookings
Other trusted third-party vendors needed to fulfill your event (e.g., rental companies)
Legal authorities when required by law
Only with your explicit consent

5. Cookies & Website Analytics

We use cookies and tools like Google Analytics to understand how visitors interact with our website, improving your browsing experience. Cookies may track non-personal information such as pages visited and time spent on the site.

You can disable cookies in your browser, but some features may be limited.

6. Marketing Communications

If you opt-in to receive emails or sms messaging, you will get updates, special offers, and event news through Square Marketing. You can unsubscribe or opt-out anytime via the link in our emails, messaging "STOP" via text, or by contacting us.